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 DOI: 10.17587/it.27.291-298 V. N. Tarasov, D. Sc., Professor, Head of Chair, Povolzhsky State University of Telecommunications and Informatics, Samara, 443010, Russian Federation Queuing Systems with a Time Lag The  article discusses various queuing systems (QS) formed by four laws of  probability distributions: exponential, hyperexponential, Erlang and  hyper-Erlang of the second order. These four laws form sixteen different QS. In  contrast to the classical theory, this article considers QS with distribution  laws shifted to the right from the zero point. Such QS are of type G/G/1 with  arbitrary laws of the distribution of intervals between the requirements of the  input flow and the service time. As you know, for such systems it is impossible  to obtain solutions for the main characteristic of QS the average waiting time  in the general case. Therefore, studies of such systems are important for  special cases of distribution laws. The article provides an overview of the  author's results for the average waiting time in a queue in a closed form for  systems with input distributions shifted to the right from the zero point. To  solve this problem, the spectral decomposition method for solving the Lindley  integral equation was used. In the course of solving the problem, spectral  decompositions of the solution of the Lindley integral equation for eight  systems were obtained and with their help calculation formulas were derived for  the average waiting time in the queue. It is shown that in systems with delay,  the average waiting time is shorter than in conventional systems. The obtained  calculation formulas for the average waiting time expand and complement the  well-known incomplete formula of the queuing theory for the average waiting  time for G/G/1 systems. The proposed approach allows us to calculate the  average value and moments of higher orders of waiting time for these systems in  mathematical packages for a wide range of changes in traffic parameters. Given  the fact that the variation in packet delay (jitter) in the telecommunications  standard is defined as the spread of waiting time around its average value, the  jitter can be determined through the variance of the waiting time. 
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